1. How much is shipping?

Shipping is just $5 for all orders within the U.S. and $15 for international orders.

We also offer FREE domestic shipping for $50+ orders!

Faster shipping rates are available at checkout.

2. What is your return/exchange policy?

We offer a 30 day return window (from the date of delivery) for returns and exchanges. No questions asked!

Simply email us at hi@thewanderclub.co to get started.

Buyer is responsible for shipping costs back to The Wander Club (for both returns and exchanges). For exchanges, we will cover the shipping cost back to the buyer.

If something is wrong with your order order, please let us know and we will resolve the issue at no extra cost to you.

3. How long will it take to receive my order?

Because most of our products are handmade, it takes us 3-5 business days to craft and ship out an order.

Domestic orders take 2-5 business days for delivery.

International orders take ~14 business days to Canada, Europe, and Australia and ~14-30 business days for the rest of the world. We also offer DHL Express Shipping for 2-3 business day delivery.

As soon as your order has been shipped, we will email you a tracking number.

*Due to COVID-19 and the recent changes happening within USPS, some shipments have been getting delayed. All orders are still being delivered successfully but please do allow for several more business days.

4. Do you ship internationally?

We sure do! However, due to COVID-19 and other shipping constraints, we are currently not allowed to ship to many countries. Please see the following list for reference.

Any other questions? Don't hesitate to reach out to us at hi@thewanderclub.co or give us a call at (310) 943-3978 from M-F, 9-5pm PST.

How are the tokens organized?

• Your tokens will come assembled on your Wanderchain or Necklace in a random order.
• If your order contains 2-3 different types of tokens, we'll divide them between 2 split rings on your Wanderchain or back-to back on a necklace.
• If you'd like your tokens organized in a specific way and/or would rather not have a second second split ring attached, you can let us know in the Order Notes section at checkout.